Frequently Asked Questions
Do I need a referral?
A referral is not needed for obstetric care. A referral is needed from a patient's primary care provider for gynecological concerns. Certain insurance companies require a referral, too. Contact our office to determine if a referral is needed.
What is a global fee?
When there is a global fee associated with a surgery, procedure or pregnancy, it generally means that office visits and some tests related to the surgery, procedure or delivery are not billed individually but are wrapped into a single fee. For example, a global fee for a pregnancy might include 13-15 routine prenatal visits, delivery by your physician at the hospital, and a routine postpartum visit.
Why am I receiving a bill for lab charges?
If lab work was ordered at the time of your visit. The laboratory conducting the tests bills for them. We suggest our patients call the lab to determine if the claim was filed to your insurance company.
Why did I receive a bill from my physician when I believe it should have been paid by my insurance company?
There are many different reasons why this situation could occur. We suggest that you begin by calling your insurance company to determine how the claim was processed.
My insurance company denied my claim but states that if the codes were changed my claim would be covered. Can you change the codes?
The documentation in the chart must correspond to the billed procedure code. This is not a guarantee the claim will be paid.
Can I see the physician? I do not have insurance coverage.
Yes, you may be seen but the visit must be paid in full at the time of service.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, debit cards, personal checks, and cash. Payment is expected at the time of service. We also offer payment capability on-line.